The Cheese from different countries:EQ again to get the best of people

During weekend shoppings,my little daughter-who is good in French,and visited many european countries with me-used to select my favourite varieties of cheese from many countries.This continued for many weeks,and i have finished most of the brands available here.one day ,after a shopping,she just wondered me by asking”Mom, what do you like most  among all these types,that we use to buy?”

 

Actually, I was trying to get the different specialities in its own originality-each one is better than the previous one,in at least two three specifications,which is to be identified for  later purchase. In short,which one is best,i cannot say as each one has its own splendour, fascination, taste and so appealed to me as ‘super’.Suddenly it occured to me,that each one of us living in different countries are also having so many ”GOODS” :qualities,usefullness,attitudes,cultures,manners,behavioral patterns,smell&color of Personality, abilities, charms, capacities, interests….

But what is that   in an individual , will help to get it out of them?

Tried to name them-starting from the small  Listening Skill, then,communication,creativity,innovative outlook,positivity,all powerfull EQ,on top of that the Cross Cultural Skills and Diversity&Inclusion skills.Each person we meet ,like the cheese,is a special gift and containing very valuable ‘Gems’of   precious use for us,we only have to handle it positively.That means without the  barrier of color,creed,country,big or small , the Goodness of people that we should  identify,use and appreciate ,while dealing with  people of different continents,as they do in Dubai.

To be a leader or manager,acceptable to system&employees alike OR even to be a GOOD employee,one should know the art of elucidating the ‘goods’-positive traits even if its in traces- from people around:boss,subordinates,friends,family members,parents,teachers,children………

Possible if one could’bridge’ the difference that exist between himself and the other,and it needs cultural competency alongwith diversity skills.

Of course having  high Emotional Intelligence will be a real aid & asset,in addition to the above,for making people good-to feel good and to work in their ”flow” state of total ability !!

”Cheese is Good,whether from X or Y place,BUT WHO IS TASTING IT????

 

DO I HAVE LISTENING SKILLS, FAIR ENOUGH for my status?

 

Actually it happened last week. I am just sharing it  for a self check for the reader.

 

One Madam,came to the bank ,done her deposit,then asked the cashier,how  much i  can send at one time from an  account  in her country.

She also wanted  ,to know,commission per transaction.The young man asked 3yeah’s(yeah? ,Yeah? Yeah?)then said ,i am not sure,pls ask manager.

well,our madam went to the manager and asked,—amount can be send from (her a/c ) her bank in her  country  at one time,to her ac in this bank,in  this country.?he said yes,then ,no bank  commission,then you can send as much as you want,he added.Finally the shudder came to me,who is in the Que just behind her,witnessing all these, as   ”why can’t you receive that money in your country itself?”  “OR ,if you are here,why can’t you arrange somebody to collect it there only,then you won’t loss anything,rate loss,exchange fee,time of transaction….yah?”

Smiling,this lady explained what is what once again and  i couldn’t avoid, recollect about the NEED for enough Listening Skills for people,especially those in responsible positions. We not only waste our time but that of others and win their sarcasm,also at least at times.

DNA OF EXCELLENCE IS GIVING WORLD FAMOUS US PROGRAM ,on Listening Skill as a compliment in our’ DNA2012′ EVENT  of four trainings in one event@Abudhabi on October 30,31,&Nov.1. and at Cochin in  December.Communication,Engagement,total Intelligence&application will be given with full listening skill program.Let us  all  be aware about the listening strategies needed for –our job( at the  least).

start listening today,you will discover lot of NEW things from those bored  routine work,people,event,places,movie,blog…………….all the best

-RoseMurickan Ph.D.      ( www.dnaofexcellence.org, www. facebook.com/dnaofexcellencegroup)