Actually it happened last week. I am just sharing it for a self check for the reader.
One Madam,came to the bank ,done her deposit,then asked the cashier,how much i can send at one time from an account in her country.
She also wanted ,to know,commission per transaction.The young man asked 3yeah’s(yeah? ,Yeah? Yeah?)then said ,i am not sure,pls ask manager.
well,our madam went to the manager and asked,—amount can be send from (her a/c ) her bank in her country at one time,to her ac in this bank,in this country.?he said yes,then ,no bank commission,then you can send as much as you want,he added.Finally the shudder came to me,who is in the Que just behind her,witnessing all these, as ”why can’t you receive that money in your country itself?” “OR ,if you are here,why can’t you arrange somebody to collect it there only,then you won’t loss anything,rate loss,exchange fee,time of transaction….yah?”
Smiling,this lady explained what is what once again and i couldn’t avoid, recollect about the NEED for enough Listening Skills for people,especially those in responsible positions. We not only waste our time but that of others and win their sarcasm,also at least at times.
DNA OF EXCELLENCE IS GIVING WORLD FAMOUS US PROGRAM ,on Listening Skill as a compliment in our’ DNA2012′ EVENT of four trainings in one event@Abudhabi on October 30,31,&Nov.1. and at Cochin in December.Communication,Engagement,total Intelligence&application will be given with full listening skill program.Let us all be aware about the listening strategies needed for –our job( at the least).
start listening today,you will discover lot of NEW things from those bored routine work,people,event,places,movie,blog…………….all the best
-RoseMurickan Ph.D. ( www.dnaofexcellence.org, www. facebook.com/dnaofexcellencegroup)